2018 – present: EDU Tutor
2015 – 2018: Supervisor Contact Center, First Data Corporation
Coordination and coaching of a team offering support to banks and financial institutions conducting performance reviews
2009 – 2015: Business English Teacher & Soft Skills Trainer
Led interactive trainings on: communication, negotiation, interviewing, dealing with difficult clients, etc.
MA Counseling Psychology, Theological Faculty, Comenius University, Bratislava, Slovakia
MSc Psychology, School of Health, BPP University, London, UK